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DETAILS

Overview

JOYROAD Tires collects customer data, uses it, and/or shares it whenever they visit our platform to make a purchase.

About your Personal Information

The moment you visit our platform, we will collect some information about your device automatically. Device information here includes data about your device browser, IP address, cookies(installed on your device), and the time zone you are currently in. Additionally, as you navigate through our website, we will also collect data about every webpage you have visited or all items that you have viewed. We will also collect information about the websites or searches that directed you to our platform.We will collect information about your interaction with our site.

JOYROAD Tires collects DeviceInformation with cookies: files placed on your device (including anonymous unique identifiers), log files (track actions that occur on our site taking information about your browser type, IP address, referral/exit pages, Internet provider, and timestamps), and web beacons, pixels, and tags (these are electronic files that record how you use our website). After buying an item on JOYROAD Tires, we will also collect other personal information from you including your full name, billing address, shipping address, and payment information. We will also need a phone number and email address to reach you with.

What do We Use Your Personal Information for?

Your order information is used to fulfill your orders. That is all purchases via our website. It includes processing your payment and arranging for the shipping of the goods you bought.It also includes issuing invoices and the confirmation of your order. We also use your order Information to screen your orders for potential fraud, communicate with you, and to give you information or ads that relate to the products on our platform

Your device information on the other hand is used to check and verify your profile. This profile check is done to eliminate fraud. We also check your IP address. We also use your device information to improve our platform. We do this by creating analytics that discusses how you navigate our platform. Finally, we use device information to verify the level of success of our ad and marketing campaigns.

How do We Share your Personal Information?

We only share your details with third parties. By sharing these details with third parties, we will have a chance to use your personal information in the right way. Our online store is powered by Webflow. With Google Analytics, we can comprehend the way you use our platform.

Additionally, we may choose to share your data with the appropriate entities to comply with existing regulations and in response to subpoenas and/or search warrants. We may reveal your details to law enforcement if they make a direct request for it. We can also share your data to protect our rights if the need arises.

Our Behavioural Advertising Protocol

We use your data to provide you with all marketing communications or targeted ads that would likely be of interest to you.

We Don't Track When We Don't Have to

JOYROAD Tires does not change its website's data collection. We do not track your device information if we see a Do Not Track sign on your browser.

Data Retention Policy

When you place an order through our platform, we will maintain your order information. This is mostly done for record purposes. We can maintain your order data until you make a direct request that we delete it.

Making Changes to Our Policies

Note that JOYROAD Tires may choose to alter or update its privacy policy regularly or less frequently when it pleases. This is done to inform users about any new changes to our practices. JOYROAD Tires can also opt to change its policies to meet the current regulations. We can also change it for operational or legal reasons.

How to Contact Us

If you have any questions to ask or you want more details about our privacy policy, you can reach JOYROAD Tires at our email address support@joyroadtires.ca.You can also reach us via sales@joyroadtires.ca if you want to make a complaint about a product you ordered or about our services.